Operating legally in Greece (αρ.50, παρ.12, Ν.4002/2011) Password forgotten?

General Terms and Conditions

General Terms and Conditions

General Terms and Conditions


CONTENT:

A. GENERAL
B. LICENSES
C. REGISTRATION / BETTING ACCOUNT
D. COMPLAINTS AND DISPUTES
E. EXCEPTIONAL CIRCUMSTANCES
F. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING
G. DEPOSITS / PAYMENT METHODS
H1. WINNINGS AND PAYING OUT
H2. GREEK GAMING LEVY
I. LEGALITY
J. LIABILITY/INDEMNITY/DATA PROTECTION
K. INTELLECTUAL PROPERTY
L. PROMOTIONS AND MARKETING
M. SEVERABILITY


A. GENERAL

1. Rebels Gaming Limited (hereinafter referred to as "Betrebels") offers sportsbetting, casino, live casino and virtual sports games for “real” money use. Players (hereinafter referred to as a neutral term and applicable to both sexes) who wish to make use of any Betrebels product, enter into a contract with Betrebels by opening an account and accepting the validity and applicability of these General Terms and Conditions, the relevant product rules (Sportsbook, Virtual sports, Casino, Live casino), the Privacy Policy as well as the applicable terms for promotions and special offers as amended from time to time. Therefore, whenever a player strikes a bet or takes part in any game, he accepts the validity and applicability of these General Terms and Conditions, the relevant product rules, the Privacy Policy and applicable promotion conditions.

2. Please note that Betrebels may need to change these General Terms and Conditions, or any of them from time to time and that for regulatory and commercial reasons it reserves the right to do so. In such an eventuality, any changes to these General Terms and Conditions will be notified to players before they start to apply, and players will be made aware of the date on which the changed General Terms and Conditions will start to apply. If a player who has been notified of a change in the General Terms and Conditions continues to play with Betrebels after the changed General Terms and Conditions start to apply, he shall be deemed to have accepted those new General Terms and Conditions. If any major changes to the General Terms and Conditions are proposed by Betrebels which would have an adverse effect on players, Betrebels shall request players to accept the changes before they can continue to play. Betrebels reserves the right to suspend the provision of its services to or to close an account of a player who does not accept changes of these General Terms and Conditions which may be notified to him in accordance with the foregoing.

3. Upon placing his bet and/or participating in a game, the player confirms that he has reached the age of 21. Betrebels is legally obliged to verify any player's statement of age and to exclude players from its services, if there are any doubts regarding the attainment of the minimum age required. Any player using our services, who is identified as underage, shall have all his winnings forfeited and his account with Betrebels (hereinafter referred to as "Betrebels Account") shall be blocked immediately.

4. Betrebels screens players in order to, amongst other things, determine whether or not they are Politically Exposed Persons (“PEPs”) or subject to any International Sanctions. These checks are carried out using state of the art systems with access to worldwide data on PEPs. Betrebels reserves the right to block or close PEP player accounts if it deems it necessary to comply with its player acceptance and risk policies.

5. Employees and their immediate families are prohibited from participating in Betrebels betting offers, promotions and special offers.

6. By accepting these General Terms and Conditions, the player confirms that his interest in the bets/games is of a personal nature and that he is using the Betrebels site purely for personal entertainment. Betrebels may block or close accounts of persons found to be using Betrebels’ website for any commercial or business purpose.

7. Betrebels does not warrant the constant availability and functionality of all or any products offered. Betrebels may not be held liable and will be held harmless by the player for any damages, losses, costs, loss of profits or any other disadvantage a player may incur in connection with any disconnection from or the non-availability of any of the products offered by Betrebels for whatever reason.

8. All indicated dates and times are based on Central European Time (GMT+1) unless stipulated otherwise.

9. These Terms are posted on the internet in various languages reflecting the same principles. In the event of any conflicting foreign-language versions of these Terms, the English version shall prevail, or where a player does not speak English, the version used by that player to register an account as this is considered to be the most beneficial version to player. The same principle applies for the relevant product rules, the Privacy Policy and applicable bonus conditions.

10. These General Terms and Conditions shall be governed by the Laws of Malta. The parties agree that any dispute, controversy or claim arising out of or in connection with these General Terms and Conditions, or the breach, termination or invalidity thereof, are subject to the exclusive jurisdiction of the Maltese courts.


B. LICENCES

1. Rebels Gaming Limited, registered in Malta under company number C 51793 and having registered business address at 177A, St. Moritz, Tower Road, Sliema SLM 1603, Malta is licensed by the Malta Gaming Authority (www.mga.org.mt), Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta and is approved to offer games licensed under the licence MGA/B2C/172/2009. Betrebels is authorized to provide Type 1 and Type 2 Gaming Services for casino and fixed odds betting verticals (“Online Gaming Activities”).

1.1. Microgaming Europe Limited

1.2. Net Ent Malta Limited 

1.3. Evolution Gaming Malta Limited 

1.4. Digital Software Limited 

1.5. Tom Horn Gaming Limited 

1.6. Amusnet Gaming Limited 

All games provided by ISB Technology Ltd (trading as Isoftbet) are offered with a letter of recognition from MGA.

The Malta Gaming Authority is the regulatory body responsible for supervising the operations of Betrebels on the following website URL: www.interwetten.gr (hereinafter referred to as the “Website”).

2. Betrebels has been approved to benefit from the transitional provision prescribed under article 50, paragraph 12, of the Greek law 4002/2011 (A180). According to the procedure set out by the Ministerial Decision no. 1248/201, Rebels Gaming Limited is authorised to conduct its Online Gaming Activities in the Hellenic Republic of Greece.


C. REGISTRATION/BETTING ACCOUNT

1. Each player who wants to have access to services and products offered by Betrebels must open a Betrebels Account on the Website. Upon registration, players must give valid identification details, i.e. name and surname, gender, address, contact email, mobile phone number and date of birth. Unique identifiers such as id-card or social security number may be used to simplify registration. After having opened the Betrebels Account, the player may deposit and use the amount deposited to place sportsbets, or play casino, live casino and virtual sports.  

2. Only natural persons may open an account with Betrebels. We do not accept legal persons as holders of Betrebels Accounts. If any legal person (e.g. company, foundation, partnership, association or other) is found to have opened a Betrebels Account, Betrebels will void all winnings and return any balance on account to a valid bank account in the name of the player who opened the Betrebels Account.

3. Betrebels is legally obliged to identify and confirm the identity of all players for a security identity check. The Players will be asked to submit the following documents such as:

Copy  of a valid photo ID issued by the competent authority of a recognized state/country, e.g. passport or personal identity card,  a utility bill (e.g. for gas, electricity, mobile phone or fixed line), a lease contract or  copy of bank vouchers, account statements e.g. of a Moneybookers Account and any other documentation required in order to safely verify the player's identity.

4. In line with clause 3 above, it is extremely important that any and all personal information provided by the player to Betrebels must be correct and complete. The player undertakes to notify Betrebels without delay in the event that any information provided to Betrebels becomes incorrect or incomplete. Betrebels reserves the right to cancel any bets as well as winnings, block betting accounts, exclude the player from participating in other games, retain payments to the player and report the player to the authorities in charge if any information given to Betrebels by the player turns out to be incorrect or incomplete. The player is liable for any damages and costs arising out of false or misleading information. If any deliberately false or misleading information is furnished, any and all transactions on the Betrebels Account shall be declared invalid.

5. If the player fails to submit the necessary documentation for identification, or if the player's identity cannot be verified on the basis of the documentation provided, Betrebels will suspend or close the Betrebels Account latest one (1) month after registration. Pay-out requests will be processed only after having established the identity of the player. It is not permissible to withdraw funds from a preliminary account i.e. a Betrebels Account which has not been verified to the satisfaction of Betrebels.

With respect to players who have a permanent residence in Greece and whose account has not been verified to the satisfaction of Betrebels, their activity and use of the services will, for a period of thirty (30) days from the date of creation of their Betrebels Account, be restricted as followed:

5.1.    Such players will not be able to withdraw funds from their Betrebels Account;
5.2.    Such players will not be able to deposit funds in excess of 800 EURO cumulatively; and
5.3.    Such players will not be able to win more than 800 EURO.

The above restrictions shall cease to apply once the player’s Betrebels Account is verified to the satisfaction of Betrebels.

6. Once the player opens his Betrebels Account, funds may be deposited and credited onto this account. As long as there is a positive balance on the player's Betrebels Account, he may deduct any stakes for bets and any wagers on casino, live casino and virtual sports. Winnings gained from betting, casino, ive casino or virtual sports are credited directly on the Betrebels Account. All winnings credited on the Betrebels Account may be immediately used for placing further bets. However, Betrebels reserves the right to refuse any bets, or a participation in a game or limit the stake, without giving a reason.

7. Any deposit and pay-out incurred by the player may be made only onto or from his own Betrebels Account. As a general rule, payments from third parties as well as withdrawals to payment accounts of third parties will not be processed. Any deposit or pay-out of funds shall be governed by these General Terms and Conditions, including the specific rules applicable to the respective product and any additional terms and conditions that may apply to promotions, special offers and bonuses.

8.Payments on the Betrebels Account have to be made in the EURO currency.

9. Upon opening of the Betrebels Account and any time thereafter, the player may refer to the various responsible gaming features provided by Betrebels. Limits to deposits and stakes may be set on a daily, weekly or monthly basis. In order to apply for a definite or indefinite self-exclusion, it is required that the player contacts customer service on service@interwetten.gr. For further information and assistance players are encouraged to visit the Betrebels responsible gaming site and/or contact customer service.

Betrebels retains all records relating to players’ requests for exclusion and his consequent exclusion for the duration of the self-exclusion period plus a further period of at least six (6) months from expiry of the self-exclusion period.

10. Betrebels operates on the basis of the assumption that each person logging into the system with the correct combination of username and password actually is the lawful account holder. It is in particular not permissible to make any transactions for the account of others, on the Betrebels Accounts of third parties, by forming syndicates of players or in conspiracy with third parties using front man. Betrebels reserves the right to close Betrebels Accounts, cancel transactions and retain the payment of funds if the player has made his account available to third parties, makes transactions on behalf of or in the name of third parties, in conjunction with third parties, in groups/syndicates of players by using front man, or by using impermissible software tools, or in violation of other provisions of the General Terms and Conditions or the applicable Rules. Betrebels reserves the right to close any Betrebels Account of players at any time without giving any reasons.

11. Every player can open only one account. The use of identical e-mail addresses in various Betrebels Accounts is prohibited. The player shall use an e-mail address to which only he has access. Should any player open another Betrebels Account in his own name or in someone else's name or in conjunction with one or several persons after his Betrebels Account was closed/limited for any reason whatsoever, Betrebels reserves the right not only to close those accounts but also, at any time, to cancel any transactions (bets, wagers), to exclude the player from participating in further games and call in any free money credited. Betrebels further reserves the right to cancel any transactions, exclude a player from placing bets/the participation in a game and/or block the player's Betrebels Account if there is a justified suspicion of an event or a bet placed being manipulated/rigged, or a suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party's account, or the use of impermissible software tools.
12. It is prohibited for players to sell, transfer and/or acquire accounts to/from other players.

13. Furthermore, in line with the Betrebels policy for the prevention of anti-money laundering and applicable legal obligations Betrebels does not permit depositing funds originating from criminal activity, depositing funds by using a card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party's Betrebels Account for any criminal activity or illegal purpose.

14. Betrebels notifies herewith all players that the company is unable to provide advice on fiscal or legal matters. Therefore, Betrebels may not be held liable and shall be held harmless by the players for any loss, damage, loss of profits, fees, costs and any other disadvantage that a player may incur in connection with his use of the services and products offered by Betrebels, unless stated otherwise in these General Terms and Conditions and the applicable rules for specific services and products as amended from time to time.

15. For inactive accounts, i.e. players' accounts which have not recorded any log in and/or log out for a period exceeding twelve (12) consecutive months, Betrebels reserves the right to charge an inactive account fee of five euro (€5) per month.

For all other currencies that may be in use from time to time the administrative fee is the equivalent of the above mentioned EUR amount as per current exchange rate (Interbank rate). The administrative charge will be charged to the Betrebels Account of the player. The first fee for inactive accounts will be deducted on the first day following twelve (12) months of inactivity. All following fees for inactive accounts will be deducted on a monthly basis, i.e. on the first day of each consecutive month until the account balance reaches zero. If upon the deduction of these fees the balance on the Betrebels Account falls to zero, Betrebels is entitled to close this Betrebels Account.

All registered players will be notified at least thirty (30) days prior to any fees being incurred that the inactive account fee is to be charged to their accounts. Holders of inactive accounts may instantly reactivate their accounts by logging in/logging out or withdrawing the funds within the thirty (30) days' time window without incurring any fees. Players reactivating their account are entitled to a refund of the inactive account fee for the last three (3) months.

Betrebels is also entitled to close accounts that are undesirable for any other reason. If, on the other hand, the player wishes to close his Betrebels Account, a request by email to service@interwetten.gr is sufficient. Termination of this agreement shall not affect the accrued rights or obligations of the parties existing at termination. If the reason for a player requesting the closing of his account is that player’s gambling addiction, the player must notify Betrebels together with his request for closing his Betrebels Account.  When a Betrebels Account is closed, information relating to the account is saved for up to ten (10) years from the time the account is closed.  Related information includes player name, address, phone, email and account transactional details. 


D. COMPLAINTS AND DISPUTES

1. Any complaints or queries relating to the handling of player affairs on www.interwetten.gr  shall be addressed to service@interwetten.gr. Betrebels will make every effort to resolve the player’s complaint within ten (10) days. If any complaint has not been resolved to the player's satisfaction, the player may request that the complaint be escalated.

2. If the complaint is transactional in nature, i.e. relates to the outcome of a gambling transaction such as game results, betting results, account management, application of bonus offers or misleading terms and conditions, it becomes a dispute. The player may refer the dispute to Betrebels s appointed Alternative Dispute Resolution (‘ADR’) entity, eCOGRA free of charge.

For more information regarding this process, please see the following: http://ecogra.org/ata/policies_procedures.php. The player may use the following form to submit the dispute: http://ecogra.org/ata/dispute.php. The eCOGRA ADR process does not restrict a Player’s right to bring proceedings against the Operator in a competent court having local and subject-matter jurisdiction in Valletta (Malta) following eCOGRA’s proposed resolution of the dispute.

3. The player may also file a dispute through the Online Dispute Resolution (‘ODR’) platform http://ec.europa.eu/consumers/odr/.   

4. If the complaint is regulatory in nature and does not have a transactional element the player may also contact the Malta Gaming Authority by e-mail support.mga@mga.org.mt.


EXCEPTIONAL CIRCUMSTANCES

Unexpected technical problems or circumstances outside the control of Betrebels such as technical problems with third party providers allow Betrebels to cancel bets and give refunds to players. Where a game is stuck in a state where it cannot be finished, for example a connection loss while playing, Betrebels has the right to “clean up” such bets at a regular basis and refund the bet/wager to the player’s account. This is performed on a monthly basis. If the game has been aborted or miscarried on the server, the player will be refunded.


F. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING

Betrebels reserves the right to block or close any Betrebels Account at any time and to cancel or declare as void transactions in its sole discretion if the following conditions apply:

1. Betrebels detects transactions with irregularities that may negatively affect the processing of payment transactions and/or which gives rise to the suspicion of a violation of the General Terms and Conditions (e.g. the name and address of the player do not match the name and address associated with the card, or other mode of payment, used by the player).

2. Betrebels considers that the player has violated any other regulation contained in these General Terms and Conditions, the rules of the game and specific rules as applicable from time to time. Any decision of Betrebels regarding the invalidation of transactions and the blocking or closure of Betrebels Accounts shall be binding upon the player. Any such decision is within the sole discretion of Betrebels, does not require any justification towards the player and may not be contested by the player. In the circumstances referred to above, Betrebels shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to the player.

3. Betrebels considers that the player used the products and services offered on www.interwetten.gr in an inappropriate manner or has deliberately cheated or taken unfair advantage of Betrebels or any of its other players.

4. Betrebels considers that the player used the products and services offered on www.interwetten.gr in a fraudulent manner and/or for illegal and/or unlawful or improper purposes.

Betrebels takes any form of fraudulent activity of players very seriously. Any fraudulent activity, as determined at Betrebels' sole discretion, is strictly prohibited. Fraudulent activity may include, but is not limited to, stolen cards, transfer of funds to other player accounts (chip dumping), forgery, collusion, the use of impermissible software tools, the provision of false registration data or other requested information, etc. In addition to any other remedies provided under these General Terms and Conditions or the applicable game rules, Betrebels reserves the right to pursue claims for criminal prosecution and/or civil damages concerning any fraudulent activities. Players involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities.

5. Betrebels is requested to do so by the police, any regulatory authority or court and/or Betrebels considers that any of the events referred to above may have occurred or are likely to occur.

6. Betrebels is committed to ensuring that the current regulations against money laundering and the financing of terrorism are strictly adhered to. This commitment implies that sophisticated tools have been put in place to continuously monitor and minimize operational risks. The depositing of funds obtained illegally or by improper means is strictly prohibited. Any customer activity on the site will be monitored and assessed to this effect. Suspicious activity will be reported instantly to the authorities in charge. By accepting these terms and conditions the player acknowledges that he may deposit money into the Betrebels Account only in order to play and use the services offered. Likewise, the player may only withdraw winnings and not the funds deposited into the Betrebels Account. Players who deposit and withdraw without gaming activities will have their funds blocked until investigations have been concluded and incur a processing fee of up to 10%.


G. DEPOSITS / PAYMENT METHODS

1. On the payments page there is the list of all the deposit methods available on the Betrebels Account. We would like to point out that all deposits and pay-outs may be subject to an administrative fee of up to 5% to cover any transaction expenses incurred.

The player will not be reimbursed in arrears for any differences between the amount credited and the amount debited from his card resulting from exchange rate fluctuations and bank charges by the bank issuing the credit card.

If Betrebels mistakenly credits a player’s Betrebels Account with monies including any winnings that do not belong to that player, whether due to a technical or human error or otherwise, that amount will be considered to be the property of Betrebels and will be transferred out of your Betrebels Account as soon as possible after Betrebels becomes aware of the erroneous payment. If prior to Betrebels becoming aware of the error a player has withdrawn funds that do not belong to the player, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by the player to Betrebels. In the event of an incorrect crediting, the player is obliged to notify Betrebels immediately by email.

2. For payments onto the player's Betrebels Account, a minimum payment limit of ten euro (€10) applies. For individual payment methods, higher deposit limits may apply. For further information, also on minimum deposit limits in other currencies in use from time to time please refer to the payment page.

3. Betrebels is not a financial institution and does not grant interest on deposits.

4. Betrebels reserves the unlimited right to apply certain restrictions to the payment methods for certain players.


H1. WINNINGS AND PAYING OUT

1. Once the player identification has been concluded successfully, the player may request a pay-out of his winnings from his Betrebels Account at any time.

2. For our casino offering pay-out ratios apply. The term pay-out ratio or RTP refers to the relationship between stakes and winnings. It is based on settings of the random number generator and will be achieved on a long-term and average basis. Generally, the pay-out ratio of casino games offered by www.interwetten.gr exceeds 95%.

3. In any case, Betrebels reserves the unlimited right to apply certain restrictions to the payment methods in designated countries and/or to certain players at its sole discretion. As a general rule, all funds that have been paid into the Betrebels Account, shall be paid out in the same manner (card, bank transfer, etc.) as the deposit occurred. Betrebels has the exclusive and unfettered right to rule that withdrawals may be made only by bank transfer in order to validate the identity of the player. If the deposit method of the account is Paysafecard and the value of a deposit is not played through in full before a withdrawal is requested, or there is any evidence of a series of bets/wagers placed which results in guaranteed player profits irrespective of the outcome, or where all the betting/wagering is determined to be low risk, Betrebels reserves the right to request a receipt showing proof of purchase of the voucher before any withdrawals are processed. The time for the withdrawal to be finalised may vary due to the circumstances but a withdrawal attempt should be approved or denied within five (5) business days. A player shall be informed about reasons for any delay if the time for the money to arrive at the players account exceeds ten (10) days.

4. Betrebels reserves the right to charge a processing fee on any deposits which were not, or only partly, spent on play, should the player wish to withdraw the funds. Such processing fees may amount to up to 10% of the amount deposited.

5. Funds or balances in a Betrebels Account of one player cannot be transferred to the Betrebels Account of another player.

6. If the player incurs any extra costs in the course of the payment transaction, (e.g. upon paying out, paying in, payment of processing fees) e.g. due to retransfer to cards, higher transaction costs in the case of foreign bank transfers, etc., Betrebels is entitled to charge his Betrebels Account player with these additional costs. Likewise, costs arising from returned transactions for which the user is responsible (e.g. due to a wrongly stated account number, insufficient credit on the account, etc.) must be reimbursed by the holder of the account.

7. For withdrawals from the player's Betrebels Account, a minimum limit of thirty euro (€30) applies. Minimum pay-out limits in all other currencies in use from time to time are listed on the payment section of the Website.


H2. GREEK GAMING LEVY

1. Players’ use of the services is subject to the below clauses if they are considered as having their permanent residence in Greece.

2. Betrebels must withhold a levy on players’ net winnings who have their permanent residence in Greece (hereinafter the “Gaming Levy”). The Gaming Levy is collected by Betrebels and then returned to the Greek tax authority.

3. Sports-bets placed by players who are resident in Greece are made in columns, with each column equal to one currency unit or part thereof. For example, a total stake of €11.50 would be comprised of 11 columns of Euro 1 and 1 column of €0.50. The number of columns or parts thereof will be displayed on the betting slip when the bet will be placed. Bets placed by players resident in Greece are subject to withholding tax that it is being withheld directly. The taxation amount will be deducted at the time of bet settlement and will be applied to each winning betting column. In line with the relevant regulations, the following scale will be used.

0% deduction for a winning column up to and including €100.00

15% deduction for a winning column between €100.01 and €500.00

20% deduction for a winning column over Euro €500.01

The tax deduction is applied progressively. For a winning column over €500.00, there will be no reduction on the first €100.00 A 15% deduction is applied for the proportion of the winning column between €100.01 and €500.00. The 20% deduction is applicable on any proportion of the winning column above €500.01.


I. LEGALITY

1. Online gambling and betting may be illegal under the laws of your country of residence. In such cases, the player may not make use of the services of Betrebels. Betrebels will not assume any liability in this respect and will not reimburse the player for any disadvantages suffered by him as a consequence of the violation of any legal provisions that may be applicable. The player shall ensure that he acts in accordance with the statutory provisions applicable to him from time to time.

2. In this context, players residing in Greece are reminded about the taxation of earnings in Greece. It is the player's exclusive responsibility to keep photocopies of his proceeds and inform the local authorities accordingly.

3. Betrebels prohibits registration from players (or does not accept players) from the following countries: USA, Australia, Turkey, France, Poland, Belgium, Italy, Great Britain, Malta, Romania, Portugal, Hungary, Bulgaria, Denmark, Slovenia, Netherlands, Netherlands Antilles, Estonia, Lithuania, Latvia, Croatia, Czech Republic, Finland, Slovakia, Bahamas, Trinidad and Tobago, Indonesia, Malaysia, Sri Lanka, Thailand, Afghanistan, Bosnia and Herzegovina, Democratic People’s Republic of Korea (DPRK), Ethiopia, Ghana, Iran, Iraq, Pakistan, Syria, Tunisia, Uganda, Vanuatu, Cambodia and Yemen.

In all cases mentioned above, there is a legal prohibition to use any products or services offered by Betrebels; any activities in this field revealed by Betrebels will result in the immediate closing of the respective accounts. In addition, Betrebels reserves the right not to accept player registrations from countries that are blacklisted by the FATF or other institutions dedicated to the prevention of money laundering and the use of the financial system for terrorist financing from time to time.


J. LIABILITY/INDEMNITY/DATA PROTECTION

1. Betrebels and/or its vicarious agents shall be liable for any damages beyond the boundaries of product liability law only if deliberate intent or gross negligence can be proven according to the relevant legal provisions. Any liability for minor negligence, the refunding of consequent damage and financial losses, lost profit, lost data, lost interests and of damage from claims by third parties against the user shall be excluded. The liability of Betrebels and its vicarious agents is limited to the extent possible by law. Betrebels does not accept any liability for any and all circumstances beyond its control (force majeure, etc.).

2. Betrebels is not liable for any player content. The player grants that any content contributed by the Player is in compliance with any applicable law. Betrebels reserves the right to delete content violating any applicable law and/or these General Terms and Conditions. Betrebels reserves the right to hand evidence over to law enforcement agencies upon court orders or summations by authorities, and whenever there is a legal obligation to do so.

3. Betrebels does not assume any liability for input, transmission and/or evaluation errors. Betrebels is entitled to rectify any obvious errors such as incorrectly entered odds for sports-betting and correct errors in the evaluation of results and declare the affected bets void. Betrebels does not accept any liability for the Website or the games remaining completely or partially functional and without interruption, for potential programming faults and/or for the correction of errors.

4. Betrebels accepts no responsibility for the accuracy, completeness, or timeliness of the contents of the information services, including, but not limited to the result notifications delivered via email and SMS. Likewise, all data in the live scores, statistics and intermediate results of the live betting product are subject to change. For further information about the rules concerning promotion offers applying to sportsbook, casino games, live casino and virtual sports, please refer to the respective rules.

5. Furthermore, Betrebels cannot accept any liability for viruses that may harm the Website and the connected servers or other damaging components that might damage computer hardware and/or user software. Likewise, Betrebels will not accept any liability for the functionality or dysfunctions of internet browsers. Unless the player uses Internet Explorer version 11 or higher, Firefox version 52 or higher, Chrome version 56 or higher or Safari version 11 or higher, we cannot guarantee the correct transmission or proper functionality of the Betrebels site.

6. In case of a violation of these General Terms and Conditions or any other provisions applicable to the use of the gaming or betting products on the Betrebels site, the player is obliged to indemnify Betrebels and hold Betrebels harmless against all resulting claims of third parties and all claims for the refund of losses, costs, damages or any other disadvantages arising thereof. In particular, the player shall hold Betrebels, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, consultants and agents harmless and shall indemnify the same fully from any and all costs, expenses, liabilities and damages which may arise as a result of any of the following activities:

a. entry, use, or re-use of the Betrebels gaming or betting products;
b. use of any materials related to the Betrebels gaming or betting products;
c. entry, use, or re-use of any server used by Betrebels;
d. participation in any game or bet provided by Betrebels;
e. the acceptance of any payout/prize from any service/product of Betrebels; or
f. the breach of any warranty given by the player under these General Terms and Conditions or the rules applicable.

7. Betrebels is committed to the protection of players’ personal data. Personal data means any information relating to an identified or identifiable individual. For further information on how Betrebels processes personal data as well as players’ rights upon their data, players are referred to the Betrebels Privacy Policy. The processing of players’ data on www.interwetten.gr complies with all applicable data protection regulations including the European General Data Protection Regulation.

8. Notwithstanding Betrebels’s commitment to the protection of players’ personal data under no circumstances shall Betrebels be liable for any damage caused by any incorrect, delayed, manipulated/rigged or abusive transfer of data via the internet. Betrebels will take any appropriate action in order to protect the user data stored by Betrebels, but Betrebels will not be liable if third parties obtain control of, or process user data information despite of all precautions taken. It is agreed between the contract partners that no claims for damages may be asserted against Betrebels in any such cases.

9. The processing of data for online gaming requires the use of codes (username and password) chosen by the player himself. Username and password chosen by the player shall be robust enough and kept secret. The player shall at all times remain responsible for maintaining and protecting the secrecy of his Betrebels Account, the username, and any password. Players must not allow third parties access to use their Betrebels Account.

10. Betrebels will not be liable for any abuse of the betting account through the use of the player's username and password by third parties. Furthermore, Betrebels shall not be liable and shall be held harmless for any losses incurred by a player due to the use of the betting account by any third party and any such losses shall not by refunded by Betrebels. We explicitly state that the username and the password must be kept secret and confidential by the player as all transactions via the account for which the username and password is entered, will be for the account of the player.

11. Where registration of a Betrebels Account is made possible, or easier, for users through a third party site or app with which Betrebels is integrated, personal data inserted by a user into that third party site or app may be visible to that third party and a user may be required to agree to that third party’s use or storage of his data. In any event Betrebels makes it a condition of its agreements with third party suppliers that such third parties’ use of personal data obtained by virtue of their agreement with Betrebels is strictly in compliance with applicable data protection laws.


K. INTELLECTUAL PROPERTY

1. The player acknowledges that the software, gaming system and all material which is visually or audibly presented to the player by Betrebels is entirely the property of Betrebels or its licensors and that the player has no rights or claims whatsoever to any such intellectual property.

2. For the avoidance of doubt, data mining or scraping from the Website site without the express written permission of Betrebels is not permitted.


L. PROMOTIONS AND MARKETING

1. Subject to the player’s account settings his personal data may be used by Betrebels for marketing activities across the various channels including mail, email, telephone call as well as electronic/instant messaging. The use of the player’s personal data for marketing activities may be cancelled or restricted to certain communication channels at any time. Players may either adjust the respective account settings or contact our service department by email to service@interwetten.gr. Due to the nature of the technical workflow involved, updates to the respective account settings may take up to five (5) working days before they become effective. For additional information on how Betrebels processes data for marketing purposes please refer to the Privacy Policy of Betrebels.

2. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. In principle, all offers refer only to the individual recipient of the promotional communication and may be used only once during a stipulated time frame. Promotions and offers, may not be sold between players and/or third parties. Promotional offers cannot be redeemed in cash, but remain subject to the specific promotion conditions. Betrebels reserves the unlimited right to reclaim any promotional offers if the player obtained the offer by fraud or devious means.

3. If groups of players acting in collusion or as a syndicate or individual players who register several times, set up fictitious accounts or use front men attempting to rig promotional offers, Betrebels reserves the right to call in any promotion payments granted, cancel any winnings made with these offers, refuse to pay out any amounts requested and close accounts. Non-recreational players and syndicates of players are not granted any promotions. Betrebels reserves the right to terminate or change an offer at any time.


M. SEVERABILITY

Each clause contained in these General Terms and Conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason whatsoever, the remaining clauses shall remain in full force and effect.


Version 3.1 General Terms and Conditions last update: 04.07.2019

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